Help build a health service fit for the future
NHS, Local Authority and Third sector staff are working harder than ever to get services back on track, to get waiting lists down and consistently deliver the best care.
We know change is needed. But we also know that many of the solutions we need are already here, working somewhere in the NHS today.
We in Norfolk and Waveney have not shied away from this challenge. We are tackling it head on — redesigning how we deliver care, bringing treatment closer to home and really taking advantage of the latest technology and innovation.
Our staff are our greatest asset, so we know it is not just recovery we need to worry about — it is resilience too. Productivity does not mean asking our staff to do more but giving them the tools they need — whether it’s modern buildings, flexible working or better-connected tech — to work more efficiently, and therefore provide better, faster, safe care for patients.
That’s why we are playing our part in the launch the consultation for the 10-Year Health Plan alongside the government, and we want to hear from you — patients, their families and the wider public — about your NHS story.
Whether you have a little to say or a lot, your views, experiences and ideas will shape immediate steps and long-term changes: a new 10-Year Health Plan for the NHS.
This is a once in a generation opportunity to make the NHS fit for the future. Together we can fix it. We need your voice.
Go to change.nhs.uk to find out how you can take part.
NCH&C press office
Enquiries from the media are handled by the NCH&C press office. Our press office only deals with enquiries from the media. If you're not a media contact, there are other ways you can get in touch with NCH&C. Visit the Contact Us page to get in touch.
The NCH&C press office is open Monday to Friday, from 9am until 5pm. Please contact us in the following ways:
Tel: 01603 697366
Email: communications@nchc.nhs.uk
For urgent matters that occur outside of the usual opening hours, please contact the press office on 07747115764.
Please do not email us about urgent matters, as this inbox is not monitored outside of office hours.
Media FAQs
How do I request to take photographs or film footage of/at your premises or of your staff/services?
Please get in touch with the NCH&C communications team for permission to film or take photographs of our premises, staff and/or services before it takes place. If we can support the request, we will.
We’ve put together some guidelines which we ask the media to follow when taking photographs or filming at our trust:
- To help us with your request, please give us as much notice as possible.
- In order to protect our patients and staff, photography and filming is not allowed in some areas of the trust. Proper consent must be obtained before filming or photographing patients and/or staff.
- We don’t usually approve requests to film or photograph general shots of our premises and/or our staff or ‘pieces to camera’ that don’t directly relate to the work of NCH&C.
- We ask all media professionals on site to be accompanied by a member of our staff at all times.
- Please follow infection control procedures including using hand gel on entering and leaving clinical areas.
Anyone who is found filming or taking photographs at the hospital without permission will be asked to leave immediately, and footage and photographs may be confiscated.
How do I submit a Freedom of Information request or a Subject Access Request to NCH&C?
Please visit our dedicated section on accessing information we hold.