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    Accessibility Statement

    Here you will find our Accessibility Statement.

Accessibility Statement for Norfolk Community Health and Care NHS Trust

Norfolk Community Health and Care NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the Norfolk Community Health and Care NHS Trust website.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible Content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  • Some PDFs created after 23 September 2018 do not meet accessibility standards. We endeavour to fix these accessibility issues. In the meantime, if you require information in a different format, please contact us at communications@nchc.nhs.uk

These issues fail to meet the following WCAG 2.2 criteria:

  • 1.3.1 Info and Relationships (for PDFs not being accessible)

Disproportionate Burden

At this time, we have not identified any content that falls under disproportionate burden.

Content not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Preparation of this Accessibility Statement

This statement was prepared on 11/11/2024. It was last reviewed on 11/11/2024.

The method used to prepare this statement involved an evaluation carried out by a third party specialist company. We have asked them to check our website accessibility and provide feedback. Based on their report, we will update this statement and our action plan.

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille, please contact us:

We will consider your request and get back to you as soon as possible.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).