• A close-up image of a white computer keyboard, partially illuminated by a soft beam of light, leaving some keys in shadow. The

    Accessibility Statement

    Here you will find our Accessibility Statement.

Accessibility Statement for Norfolk Community Health and Care NHS Trust

Norfolk Community Health and Care NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the Norfolk Community Health and Care NHS Trust website.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible Content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  • Colour and Contrast: Some pages have poor colour contrast.
  • Text and Language: Some pages and document attachments are not clearly written.
  • Tables: Some tables do not have row headers.
  • Headings: Some heading elements are not consistent.
  • Images: Some images do not have good alternative text.
  • Buttons: Some buttons are not correctly identified.
  • PDFs: Many documents are in PDF format and are not accessible.

These issues fail to meet the following WCAG 2.2 criteria:

  • 1.4.3 Contrast (Minimum) (for poor colour contrast)
  • 3.1.5 Reading Level (for clearly written content)
  • 1.3.1 Info and Relationships (for tables without row headers)
  • 2.4.6 Headings and Labels (for inconsistent heading elements)
  • 1.1.1 Non-text Content (for images without good alternative text)
  • 4.1.2 Name, Role, Value (for buttons not correctly identified)
  • 1.3.1 Info and Relationships (for PDFs not being accessible)

Disproportionate Burden

At this time, we have not identified any content that falls under disproportionate burden.

Content not within the scope of the accessibility regulations

Not applicable.

Preparation of this Accessibility Statement

This statement was prepared on 11/11/2024. It was last reviewed on 11/11/2024.

The method used to prepare this statement involved an evaluation carried out by a third party specialist company. We have asked them to check our website accessibility and provide feedback. Based on their report, we will update this statement and our action plan.

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille, please contact us:

We will consider your request and get back to you as soon as possible.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).